Privacy Policy for California
In addition to the information contained in our General Privacy Notice (available here), under California law, California residents have specific rights regarding their personal information. This Notice describes these rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
California residents have the right to request that we disclose certain information about our collection and use of their personal information over the past 12 months, or for all personal information collected on or after January 1, 2022, unless doing so is impossible or involves disproportionate effort. Once we receive and confirm a verifiable consumer request we will disclose:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Correction Request Rights
California residents have the right to request that we correct any inaccurate personal information we have about them. Once we receive and confirm a verifiable consumer request, we will use commercially reasonable efforts to correct our files and direct any partners to whom we have disclosed the information to do the same.
Deletion Request Rights
California residents have the right to request that we delete any of their personal information that we collected from them and retained, subject to certain exceptions. Once we receive and confirm a verifiable consumer request, we will delete (and direct any partners to whom we have disclosed the information to delete) the personal information, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our partners to:
- Complete the transaction for which we collected the personal information, provide a good or service that the consumer requested, take actions reasonably anticipated within the context of our ongoing business relationship with the consumer, or otherwise perform a contract with the consumer.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.).
- Enable solely internal uses that are reasonably aligned with consumer expectations based on the consumer’s relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
How to Submit a Request for Access, Correction, Portability, or Deletion
To exercise the access, correction, data portability, and deletion rights described above, if you are a California resident, please submit a verifiable consumer request to us by either:
- Calling us at 1-800-687-0014
- Completing the interactive webform
- Emailing us at legaldepartment@trimont.com
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. The request must also describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period.
What Happens After You Submit a Request for Access, Correction, Portability, or Deletion
Following a request to exercise your rights, we must first verify your identity. We will take commercially reasonable steps to verify your identity, which may include requiring you to provide us with a copy of state-issued identification and, in some cases, an affidavit. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
We will only use personal information provided in connection with a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
If we cannot comply with your request, we will tell you. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Personal Information Collected and Used within the Past 12 Months
California residents have the right to know what categories of personal information we have collected, where that information came from, and the business or commercial purpose for the collection, all within the past 12 months from the effective date at the bottom of this notice. Below you will find a chart that sets this out in general terms. Please note that these are categories of personal information as they are set forth under California law. We did not necessarily collect all of the specific pieces of personal information listed for any given person. Personal information does not include information excluded from the CCPA’s scope, like personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), or California Financial Information Privacy Act (FIPA). To the extent we disclose de-identified data, we will maintain and use the deidentified information in deidentified form and not attempt to reidentify the information and require the same of any entity to whom we disclose the data.
| What Personal Information We Collect | Where We Get It | Why We Collect It | To Whom We Disclose It | Why We Disclose It |
| (A) Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name | Customer provided information from forms or direct interactions.Customer interactions with a website, including page clicks, time spent, or other automatically collected meta-data. Internet cookies | To provide, support, personalize, and develop our website, products, and services. To create, maintain, customize, and secure your account with us. To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses | Data entry service providers and affiliates | To fulfill or meet the reason you provided the information |
| (B) Any categories of personal information described in the California Consumer Records statute (Section 1798.80(e)) | Customer provided information from forms or direct interactions.Customer interactions with a website, including page clicks, time spent, or other automatically collected meta-data | To fulfill or meet the reason you provided the information. To provide, support, personalize, and develop our website, products, and services. To create, maintain, customize, and secure your account with us. To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses | Data entry service providers and affiliates | To fulfill or meet the reason you provided the information |
| (C) Characteristics of protected classifications under California or federal law | Not collected | Not applicable | Not applicable | Not applicable |
| (D) Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | Not collected | Not applicable | Not applicable | Not applicable |
| (E) Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement | Customer interactions with a website, including page clicks, time spent, or other automatically collected meta-data. Internet cookies | To provide, support, personalize, and develop our website, products, and services | affiliates | Not applicable |
| (F) Professional or employment-related information | Customer provided information from forms or direct interactions | To fulfill or meet the reason you provided the information. To provide, support, personalize, and develop our website, products, and services. To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses | Data entry service providers and affiliates | To fulfill or meet the reason you provided the information |
| (G) Personal information that reveals your social security, driver’s license, state identification card, or passport number | Customer provided information from forms or direct interactions. | To fulfill or meet the reason you provided the information. To provide, support, personalize, and develop our website, products, and services. To create, maintain, customize, and secure your account with us. To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses | Data entry service providers and affiliates | To fulfill or meet the reason you provided the information |
Disclosing Personal Information
In addition to the chart above, we may disclose your personal information to a third party for a business purpose (such as auditing, debugging, and fraud prevention). When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. We share your personal information with the following categories of third parties: affiliates. We have not sold personal information within the past twelve months from the effective date at the bottom of this notice.
Shine the Light Law
Residents of the State of California, under California Civil Code §1798.83 (Shine the Light Law) have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. We do not share personal information with non-affiliated third parties for their direct marketing purposes.
Contact for More Information or Questions
If you have any questions about this California Privacy Policy or about exercising your rights described above, you can contact us by:
Email: legaldepartment@trimont.com
Mail:
Trimont LLC
Two Alliance Center
3560 Lenox Road, Suite 2200
Atlanta, Georgia 30326 USA
Attn: Legal Department
Data Retention/Destruction
Trimont does not retain your personal information for longer than reasonably necessary to accomplish the purpose for which it was collected. How long Trimont retains your personal information is based on our document retention policy and varies by the nature of your relationship with us, how long your personal information is needed to provide our products or services or operate our business, the type of personal information, and legal considerations.
Effective Date
This California Privacy Policy was last revised on 1 September 2022.